Free delivery across all of our orders to mainland UK addresses!
We use Royal Mail first class for our smaller items and Hermes tracked delivery across all other products.
All orders placed before 2pm Monday-Friday will be dispatched the same working day. Our free service takes 2-3 working days to receive your package.
If you do not receive your package in time, there’s a mistake on the delivery address or your parcel has been returned to us, please don’t hesitate in contacting us via the ‘contact me’ page where a helpful customer service advisor will be only too happy to help! Spend £40 or more to receive free next day delivery!
When we dispatch your order, we will email you with your tracking number to easily track the item. If your order has been dispatched via Hermes, we forward over your details to our courier so that they can email you and/or text you with various delivery options such as leaving the item with a neighbour, changing the delivery date if you’re not in, for the parcel to be left at a parcel-shop or asking for the item to be left in a safe place.
For goods being sent to the Channel Islands (Jersey, Guernsey), Isle of Man, Ireland, Scottish Highlands and Islands there is a £10 delivery charge which will be sent via Hermes on a 48 hour service. Please allow 3-5 working days for your parcel to arrive. We promise it’ll be worth the wait!
Currently we do not send Internationally, but hope for this to change in the near future!
How we send your item
We understand how important it is that your goods are delivered discreet, whether it be you’re hiding it from the family, a roommate or a surprise for your partner, we guarantee that your parcel will give absolutely no indication of what the item is, it will not include our company name and it will be packaged with the utmost care and attention. Your privacy is our priority!