Below are the terms and conditions for the sale of goods provided by us. Love Is Limited trades under the name of spanksy.com (our website). Love Is Limited owns spanksy.com. By accessing or using our website and by clicking to indicate you have read and agreed these terms when ordering and you agree to be legally bound by these terms and conditions as they may be modified from time to time. We rely upon these Terms. It is important that you read and understand these Terms before ordering from us. If there is any term that you do not understand please contact us via the “contact us” page.
Legal Age to Buy
By purchasing products from spanksy.com you declare that you are 18 years of age or above or have the legal right to possess adult products in your area. If it is discovered that you are not of the legal age to purchase from the website, we are not obliged to accept your order.
Orders made through spanksy.com are subject to acceptance and availability. We may choose at any time to cancel your order if you are not of legal age or for any other reason.
No contract will officially exist between yourself and Spanksy.com until your parcel has been dispatched.
Spanksy provides a secure checkout for the encrypted delivery of sensitive customer information such as contact and credit card details.
Your credit card is charged in the name of our parent company, Love Is Limited.
Spanksy is compliant with the Data Protection Act. Your personal details will not be passed on to any third party.
It is your responsibility to verify that your email address supplied is in proper working order and must assume the risk of all consequences for transmission or operational failures.
We may use personal information to provide the services you’ve requested. We will only use this information for auditing, research, logistics and analysis to operate and improve our technologies and services; it is never sold or passed on. We may contact you via email to rate our service and help us improve our products and support. You do not have to take part in this review process.
Our site allows you to opt out of receiving communications from us when we request your information. Also if you want to opt out at a later point, you can do so by unsubscribing from any mailings.
Your delivery may require a signature to confirm receipt. If a signature cannot be obtained the courier may ask a neighbour to sign for your delivery. You have the option for your parcel to be left safely, which is at your own risk and we will not accept liability after this choice has been made.
Royal Mail or Hermes will hold your parcel for 7 days and if it is not collected or delivered it will be sent back to us.
If you would like us to re-send your order we will regretfully have to charge you. If you would like to cancel your order we will refund you less the shipping costs.
We will try to deliver the goods within 7 days. Usually items will be delivered much sooner. If we are not able to do so, then we will inform you and you may, if you wish, cancel the contract and we will fully reimburse you including any shipping costs.
We are not liable for missing/lost parcels if an incorrect/incomplete delivery address has been provided.
For more information please read our Delivery Section.
Payment can be made by credit card, debit card, PayPal or Google Pay. If you pay by credit card or debit card we will despatch the goods as soon as your payment has been processed.
International Card Holders: If you have a non-UK issued payment card, the exact amount you will be charged depends on the exchange rate offered by your bank at the time of ordering.
At Spanksy, our return policy is very generous. You may return any item to us for a full refund within 365 days as long as the product is unopened, unworn or unused. All returned products must be unopened, unworn/unused and returned with all accessories or free gifts that were included with your item.
You should inspect the goods immediately upon receipt and you must notify us as soon as possible if the goods are faulty or incorrect. Items must be tested for their functions and checked by hand before use intimately. Always turn on (and charge where appropriate) vibrating or other battery powered items to check their pre-programmed modes before intimate use. Even if you do not intend to use the item immediately please make sure that you have received the correct product(s) and they are working correctly as soon as possible.
If your item is defective or damaged, you’re required to let us know immediately and we will offer a free replacement or refund within 180 days. Goods £50 or less do not require to be returned, but some exclusions apply. Please read our detailed Returns Policy for exact instructions on how to return goods to us. You are required to follow these instructions.
Voucher Codes and Special Offers
Spanksy.com retains the right to end offers at any time.
Only one discount code can be applied at the check-out at any one time.
All products sold through our website are sold as 'novelty goods.' The vendor, Love Is Limited, the holding company of spanksy.com, cannot be held responsible for any injury caused by improper use.
Goods, colours or packaging of goods may occasionally differ slightly to those displayed on the website.
Material on this site may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way without the permission of Love Is Limited.
Acceptance of Terms and Conditions
Use of this site constitutes your acceptance of these terms and conditions, which take effect on the date of which you first use the site. By purchasing for our site you are also accepting our terms and conditions. These Terms and Conditions do not affect your statutory rights.